In Pursuit of Excellence, FIRS Announces Strategic Transformation Agenda

 The Federal Inland Revenue Service (FIRS) of Nigeria has unveiled a comprehensive Strategic Transformation Agenda aimed at enhancing tax administration and achieving a revenue target of ₦25.2 trillion for the year 2025. This initiative, spearheaded by Executive Chairman Dr. Zacch Adedeji, focuses on three pivotal pillars: Capacity Building and Training, Infrastructure and Facility Enhancement, and Technological Advancement.

Strategic Pillars of the Transformation Agenda

1. Capacity Building and Training: FIRS is committed to empowering its workforce through targeted, high-impact training programs aligned with global best practices. This approach aims to equip staff with the necessary tools, knowledge, and skills to excel in modern tax administration . 
2. Infrastructure and Facility Enhancement: The agency plans to invest in revitalizing its workspaces, ensuring they reflect the vision of a world-class institution. From modernized offices to sustainable practices, these facilities are designed to foster excellence and productivity . 
3. Technological Advancement: Technology is central to FIRS’s transformation. The agency aims to expand its integrated tax administration systems, unify national platforms on collection, leverage emerging technologies, and enhance taxpayer-facing platforms. These efforts are intended to create seamless, efficient, and transparent processes that redefine the taxpayer experience . 

Achievements and Future Outlook

In 2024, FIRS reported significant progress, with all non-oil tax types surpassing their targets. Notably, oil taxes increased by 35%, non-oil taxes by 97%, and overall collections rose by 76%. Stamp duties saw a 149% increase in collections, and improvements in debt management and enforcement led to a 119% rise in recoveries compared to 2023 .

Looking ahead, FIRS is focusing on enhancing taxpayer services through a customer-centric approach, consolidating core functions under one umbrella, and tailoring services to specific taxpayer segments. This strategy aims to simplify the taxpayer experience and drive voluntary compliance .

The Strategic Transformation Agenda reflects FIRS’s commitment to modernizing tax administration and positioning Nigeria’s tax system as a model of excellence globally.